There is too much detail and then there is just boringly plain but a true designer in the sense that he/she is an artist knows just how much to put in and when to stop. Here is an example of a bag with a distinct look but is refreshing because of the lack of clutter. This is also one of those all around great bags for those who are looking for the bag, the one bag that will serve many purposes. Joy Gryson was the one behind Marc Jacobs when his bags caused women all around the world to act like little children at the toy store and the “it” factor we loved about MJ back then is clearly demonstrated in her new collection. And remember when MJ’s were less than $1000? Well, Joy knows her market, this bag is $995 at Bergdorf Goodman.
If you think the era of personal customer service is over, you haven’t dealt with Gryson yet. Joy and her husband Peter really understand the needy nature of customers in the luxury market and have stepped up and well over the plate to accommodate. Read an email we received after the jump.
Dear Bag Snob,
I just found your site and love it. I wanted to tell you about an incident that happened to me last week. I heard about a bag I wanted in the 2007 Spring Gryson line, and the boutique I favor could not promise one would be available, and they had not ordered this particular bag. Since I had just received Gryson’s email re: Spring line, I called and asked about the availability of the bag and to my dismay was told very few were made as they are stringent regarding the leather quality/color. The gentleman on the line went all out to locate this bag for me; when asking with whom I was speaking, he said Peter Gryson – talk about a laid back, kind and humble man. This cinched it for me, they are first class, they care about their customers and every email I have written to them has been answered. Their support staff is outstanding. If this kind of concern and care was offered by more companies, the world would be a better place. Gryson confirmed my handbag purchases for years to come.