Joy Gryson, former Director of Design and Development for Marc Jacobs handbags and accessories (remember the Stella, Sophia, and Zoe bags?), has struck out on her own and created a line of edgy bags at prices that won’t make you homeless. Her bags are reminiscent of Marc Jacobs’ pre-Louis Vuitton days and we love them! Gryson’s approach to design is to make the inside of a bag as beautiful as the outside and making this level of luxury approachable and affordable. I love this Skye leather satchel and have ordered mine in chocolate brown for fall. The braided handle adds sophistication to this other wise casual bag. I won’t be using the shoulder strap but for those of you who need both hands free for cell phone and starbucks this is the perfect bag! $695 at Bergdorf Goodman. Pre-order yours today! At these prices they will be sold out before Labor Day.
Love this! Would get one if I didn’t just buy 6 bags at Marc Jacob’s secret sample sale.
This would be fun in a bright color. I really like the handle and the fact that it has a strap.
And, um, hello K, you have to let your peeps know about when and where these secret sample sales are.
You’re in luck! More colors of the Gryson Skye will be available at the end of july!
We just got word from Gryson’s Rep in New York that the bags are available at Bergdorf, Neiman, Barney’s, and shoptwig.com.
Best, The Bag Snob
Yummy, this is so cool.Will check out other colors but love the chocolate.
BagSnob, did you get the medium or large? Do you know what colors are coming out at the end of July? Love this bag!
Hi Sassy,
I ordered the medium size. Isn’t it a great bag? Contact Lynn Rosetti, Gryson’s rep for questions re: colors. lynn@stevenalan.com
As we predicted, the Chocolate Skye has sold out at Bergdorf’s so those of you who didn’t jump on it when we told you to will have to contact Lynn.
Best, Bag Snob
Thank you, Bag Snob, for cluing me in to this bag. I just clicked ‘submit’ on my order for the chocolate Skye (sorry to copy, but it was my favorite too!) and I am very pleased. I can’t wait to see it in person…
hi,
I have never blogged before so not sure how to do this. But I would love to read what you guys have to say as I am a purse lover myself. I love Marc Jacobs Kooba and Botkier. I just read what someone said about the marc jacobs secret sample sale. How does one find out about that stuff. I just contaced Botkeir and learned they just had a sample sale but I am in CA not NY. Anyone know of anything coming up in Northern CA?
I am thinking I want to buy the Gryson from the Bergdorf site but wonder if anyone knows of other outlets for them.
Thanks so much,
bag lover in Norcal
I know that The Purse Store will be getting them in at the end of July. http://www.thepursestore.com
HI! I preordered this fantastic bag from Shoptwigs.com in military….a gorgeous dark green color! I initally wanted the chocolate but it sold out at Bergdorf’s and Neiman…I am so glad, because the military is sensational.
HI
I love GRYSON bags~ They are bags with personality.,They will be a huge hit , no doubt.
Joy Gryson is brilliant,The retail world welcomes her.,
Sari Brown
Dear Bag Snob,
I log on everyday to your site and I must say it is the best. The question I have for you is about the Gryson collection. I have pre-ordered the large Gryson (Olivia) because I completely loved the look however I’m concerned it is way to large for an everday bag.. I own the Chloe paddington, the Edith and the twegy Balenciaga bag.. (these are some of my latest additions) Now that you know the size and shape I prefer….Your opinion would be so very helpful.. Thank you for all the laughs, you are so funny and so correct…A fellow bag snob..
The bags have finally shipped! Steven Alan in New York received their bags this morning. I was so excited, I ran out and picked up a military Olivia before I went to work!
Rok & lola carry gryson bags….
Dear Bag Snob,
I had to write you again I inquired before about the Gryson Olivia purchase. You completely helped, as I know only you could. I ordered the Gryson Skye. I love it so much. The detail work on this alone could rival many other much more expensive bags. I am so completely hooked and just in time now that Phebe Philo has left the House of Chloe I needed a new place to shop. I did however pick up her chocolate Silverardo and it is just awesome.
Thank you for the most awesome informative site. I look forward to checking in everday….A fellow bag snob
Hello Ya’ All. Yes, I was just as excited when I got my Gryson Olivia BUT to my (everyone’s) worst nightmare, the handle broke on my first use. I really mean it broke and I found out that they are only binded with SCOTCH TAPE.
The Store Manager allowed me to exchange for a new one. However I just lost my “trust” on the bag. I dont even dare to carry them by their handle
Anyone experience the same thing?? Email me at bs0522@hotmail.com should u wanna see the pictures
Hey All, Ive been recieving emails and stuff since my post about the Olivia and a couple from Lynn Rosetti and Peter Gryson himself. Geez who would have thought!?! (Okay Im flattered, I feel so honor)
Anyhow, Thanks very much for the concerns and I am very very much touched. Well for the updates, Ive decided to bring my Olivia out from its dustbag and starts using it again today
Certainly looking forward to their Spring 07 Collection…Cheers!
Hi Bag Addict,
I am so glad they contacted you. I sent Lynn Rosetti, the rep for Gryson, an email about your situation as I know they would do everything in their power to assist you! It’s good to know Bag Snob was able to restore your faith in Gryson bags. We love Gryson!!!
Best,
Bag Snob
Dear Bag Snob,
Thank you so very muchhh….I feel so honored and flattered at the same time
that even Peter Gryson himself emailed me. I’ve changed my view towards
Gryson, for better, I took my Olivia out of its dustbag and proudly showing
her off in the office
Again, I couldnt thank you more, truly appreciate your efforts.
Best Regards,
Bag Addict
Dear Bag Snob,
I include the email Peter Gryson sent, See if this can be useful for other
readers as he mentioned something about their improved quality. Thanks
Dear Shirley,
My name is Peter Gryson, and I am writing to apologize
for the defect that occurred with your “Olivia” bag
braided handle. We are very upset that this happened
and we are glad that On Pedder replaced this unit for
you.
We have had some isolated incidents with our braided
handles from our first production run, but we have
since addressed the problem. Moreover I just returned
from Italy last week and we have completely revised
our mode of construction for our braided handle and as
a result these type of issues should not present
themselves in the future.
I am glad to hear you like the look of the bags and I
am very sorry for this inconvenience. We are committed
to excellence in quality as well as design and we want
great customers like you to feel confident in our
brand.
Again, please accept our most sincere apology, and we
hope you will consider GRYSON bags and shoes in
future, the Spring 07 line looks great!!!!!
Humbly and with respect,
Peter Gryson
President + CEO
GRYSON INC.
I love the Gryson bag but it seems that mine Olivia has the same issue. The threads of one of the braided handle are coming out. I’m afraid that I’m not going to carry it by their handles.
Dear Bag Snob,
I recently splurged on the Olivia bag by Gryson (size: large, color: black) and was in love with it until I discovered that the black leather was rubbing off and staining my khaki coat. I’m rather disconcerted as this was a big ticket purchase for me — and I thought that I was investing in a quality, made-to-last item.
I purchased the bag from a boutique in Williamsburg with a strict return policy (store credit w/in fourteen days) and am now at a loss as to what to do. I’d greatly appreciate contact information for the folks at Gryson.
Warm regards,
Marie Clare Sillick
I am looking to buy the Olivia bag for my wife. Found it at Coop and other places, but I’m a bit concerned about the fragility of the product after reading about these incidents. I guess the ones being sold now have better braided handles (according to Mr. Gryson himself). I don’t want it to break within a year (or 2 or 3 for that matter). Which place would have the best customer service (“insurance”)?
Thanks in advance.
I have a Gryson Olivia in Smoke, and I love it. MANY compliments. I think a problem with big bags is that people are tempted to cram too much (heavy) stuff into them. Although they are big, they really aren’t constructed to hold much more weight then smaller bags in many cases. I’m certainly not making excuses for fraying handles (yikes), but just offering some food for thought. A big bag isn’t necessarily going to replace carrying a purse and a tote–it’s just going to look like you’re on trend for one brief fleeting moment.
As someone who works in the leather goods business in Italy, my heart went out to the Grysons when I read about the problems they experienced with the bags. It is clear they have been putting their heart and soul (and significant investment) into developing this new line of bags and some lazy supplier in Italy took a shortcut and they are now paying the price. It has happened to me so many times.
Anyway, it appears that they are taking the right approach by apologizing to customers personally and fixing the problem.
The bags are beautiful and the concept is a winner. I wish Gryson success. They just have to be careful with the Italian craftspeople. They will learn to deal with them in time!
Is this the Lynn Rosetti from Cranston Rhode Island by any chance?
I finally did buy the Olivia bag a few weeks ago for my wife.
Unfortunately, one of the braids of one handle broke, now I have to deal with Barney’s, where I bought it from. It’s only one braid, but will it be one braid a month until the handles are obsolete (it is a $926 (with tax) bag!). Since the handles didn’t even last a month (although she was aware of the fragility of the handles and was careful), I’m wondering if this is a problem that extends to all the bags or if it’s just shoddy worksmanship on some of the series.
Should I return the bag completely or give it another chance, because my wife does still love the bag and the company.
I would love any ideas from you experts out there.
Thanks,
Joe
Hi Joe,
I have contacted Gryson’s rep and will get back to you.
best,
Bag Snob
Hi Joe,
I just heard back from Gryson’s rep, who is currently on vacation with no access to her computer. Please accept her sincere apologies, you may take it back to Barney’s to exchange or send to her directly to replace or repair. Unfortunately you probably got one from the first production which experienced quality issues which has been addressed! It is difficult to gauge how a manufacturer will be when starting a new business, but we love how Gryson’s rep are always on top of things!
Bag Snob
Dear Bag Snob,
Wow, that’s really amazing (both you and Gryson’s rep!)! I am glad to see that Gryson does care about their customers (it’s pretty rare to see that)It’s clear now why my wife is so committed to the company. I feel much better but I would prefer to contact the rep since I want to be sure that I can get a bag that is from the series that has found a solution to the “handle problem”.
Thanks bagsnob for being on the lookout for all the poor husbands out there trying to buy a nice gift and find themselves adrift in sea of bags.
Hi Joe,
Please send your bag to Gryson for repair! Here is their address,
Gryson
401 Broadway #2117
NY NY 10013
Best,
Bag Snob
Before seeing this last posting, I contacted Lynn (Gryson’s rep) who also told me to send it directly to Gryson. I also got an email from Peter Gryson himself who replied very quickly. I sent him the bag, the handles were fully replaced, and all this was done within a few days, despite Thanksgiving week-end.
From Bag Snob to Lynn to the Grysons, I was very impressed with all the help I got, and that all was done so fast!
Thanks to all!
Joe
Hello,
I just recieved the Gryson Skye in camel. I love it! I have been looking at this bag for months and I finally ordered it from Nieman Marcus. But after reading these comments I am afraid that the handles will break. At 700.00 I would expect it to last for years. Has anyone had the problem with the handles breaking on the Skye? I am trying to decide on keeping it or returning it to Nieman Marcus. I love this bag and want to keep it! Any information would be appreciated.
thanks
Dyanne
Hi! I’m looking at the Gryson Skye bag and it looks fabulous!!! Just 1 question….chocolate brown or camel color??? Can’t decide between the 2..any thoughts??
The shoulder bag on my Olivia bag recently broke, and now the hardware needs to be repaired… does someone have the contact number for a representative so I know where to bring my bag to?
Does anyone know where to go in NYC to repair my Marc Jacobs Stella? The big, heavy beautiful riri zipper on top of the bag broke! I have had the bag for 4 years but have only used it for about 8 months as I put it away and use it periodically. Cannot believe this happened. Any suggestions? Thanks, Amy
I just bought the Gryson Heidi Tote at NM, does anyone have this bag? Can you tell me how you like it?
I love my Skye bag. So versatile. In fact I had a problem with the zippers. I contacted Lynn @ Gryson and she contacted Joy herself to help. Great bag and a company that stands behind their product. Love them & their product.
I just Googled Gryson as I’ve recently discovered their bags and it brought me here. I love good customer service so I just wanted to say ‘great stuff’ to the Grysons (and Bag Snob) for dealing with everyone’s complaints so brilliantly. Are there any stockists in London?
A few weeks ago I learned that Joy Gryson would make bags for Target. Recently, I saw the Gryson for Target line and even though they do not look like the bags I bought from Neiman Marcus, I feel less attracted to them now. Does anyone think the desireability of the Joy Gryson bags will dimenish with this Target venture?
I have a black Gryson Tate which I love. I don’t use it much, but recently the zipper head broke on the top pocket (there are 2 zippered pockets on the front). I salvaged the Gryson signature “pull.” Now I need to either replace the zipper head or the entire zipper and have the “pull” inserted in the zipper head so the top & bottom pockets match. I contacted the corporate headquarters indicated on the website, but no response. Today I emailed Lynn (the rep) who is out of the office until 8 Sept. I sure hope she can help me. Any handbag repair places anyone can recommend. I’ve already spent almost $50 shipping the bag to & from a repair in NYC without any luck. The zipper heads they use are “closed” on top, so the Gryson “pull” could not be attached. I’m probably a bit neurotic, but I prefer to call it being a perfectionist! Thanks for any help/advice.
I was wondering if you could help me to get in touch with Gryson. I have a bag where my shoulder strap broke and would like to get it repaired. I tried Lynn (Rep)e-mail address from an older comment and it came back undeliverable and the Gryson website is down.
Thank You!!